Tuesday, 4 August 2009

I've got a bad feeling....

Things at work have started to get very tense - people are now starting to realise that the go-live date is getting closer. There are still so many items that have yet to be fixed up, and despite all the effort, it seems that many of these will not resolved in time. So the decison has been made that we will go ahead whatever the cost and live with any issues.

No doubt, many of you that read this will have heard similar stories to the ones that I have heard - about projects that suffer problems. I see it almost like a slow motion train wreck, and there is nothing that I can do.

The PM from the consultants was in the other day - he was supposed to be spending time with the finance people to go thru the closing of period / month / year. When he discovered that they didn't have the right transaction code, he didn't try to resolve the problem or ask me to deal with it - he just logged on as himself and added SAP_ALL to their user accounts. For those that don't know, SAP_ALL is a profile that when it is added to a user account gives that user full administrative access to the whole system.

I found out about this a few days later when I was making yet more changes - to my horror I found that some 25 accounts had been modified to give them the same access level. I've been told that this is needed because they no longer have time to waste and need to get these processes working and that we will fix it all up about a month after go-live. Call me cynical, but I suspect that won't happen and I'd give 50 bucks that they still have the same access level at the start of next year.

I also spotted something earlier - we have yet another new consultant on site to address a couple of specific issues. I wasn't told about this until after he had been there 3 days. I queried how he had been doing any work and was told that he was using the account of one of the other consultants - in addition he has created duplicates of the accounts our project team members use, and he has been using these to test things; but as they haven't been added to specific roles, he just added SAP_ALL.

In addition, it was highlighted that another consultant has been modifying some items - he has made a mess of it and now that item doesn't work at all. They've gotten someone else in to address the issue, but it appears that it will take 3-4 weeks to fix.

There was a review meeting earlier - as we went around the table, it was identified that one of the senior managers wasn't there as he is away on holiday. A comment was made that it was unacceptable that this key person should be away at such a crucial time. It was pointed out the person concerned is on his honeymoon - it was booked up 18 months ago before the date of the go-live had been put back so many times. In addition, the person concerned has had very little training - I think I am the only one that has spent time with him at all (altho I might be wrong). Certainly, he has actually had very little input into the project.

What happened then was astonishing - I tried to point out that this was a bit unfair and one of the directors started shouting and threw his notepad across the table at me (I suppose that I should be greatful it wasn't his laptop - no doubt I would have had to repair it). The rest of the meeting was extremely uncomfortable as you might guess.

I could post more, but just don't feel that it's worth while. I suppose that when it goes belly up, then they will be demanding that I wave my magic wand and fix it all in 10 minutes. I made a point of reading Rudyard Kiplings "If" - I think that it has a lot of resonance for those of us in IT, even tho it was written some 100 years ago.



  1. Just to let you know, I have referenced your blog on my own blog. SAP Implementations: Still Crazy After All these Years http://snipurl.com/o35 Today's post was your saddest. I wish you luck and would love to hear from you. Michael Doane

  2. It's amazing how difficult it is to keep authorizations on tracks. Sometimes it's simply the support who gives higher privileges, without no validation. Not to mention the security leaks due to conflict of different rules in authorization objects and roles. That's one of the most time consuming tasks.

  3. Michael, I'm sending a post to you as requested. You should get it shortly.

    Dev, once again thanks for the comments. The really make me feel much better

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  5. I lost my SAP job last year.
    Reading your blog makes me smile. Losing that job after putting my heart & soul into it did hurt. Now I am doing development, DBA work, and business/system analyst work in a non-SAP shop. (pay is less, life is more).
    SAP is a monster I don't miss.
    I enjoy your blog. Best of luck.
    There is life after SAP.

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